Monthly Annual
Essential
$
Per user/ month, Bundle starts at seats + World Stream minutes.
Unlimited Meetings
Video chat, Screenshare for all members
Up to two active regions with editing tools
Starting at $237.90 / Month
BUY NOW
Learn more
Basic
$
Per user/ month, Bundle starts at seats + World Stream minutes.
Developer seat for uploading content
Detailed world customization in unity
Up to five active regions
Starting at $594.60 / Month
BUY NOW
Learn more
Team
$
Per user/ month, Bundle starts at seats + World Stream minutes.
Up to 250 seats
Unlimited weekly passes at $4.00 per seat
Customizable login screen
Starting at $1,039.20 / Month
BUY NOW
Learn more
Professional
$
Per user/ month, Bundle starts at seats + World Stream minutes.
Up to 1,000 seats
Unlimited weekly passes at $4.00 per seat
Custom app logo, branding & UI
Annual agreements only
BUY NOW
Learn more
Enterprise
$
Per user/ month, Bundle starts at seats + World Stream minutes.
1,000 plus seats
Unlimited weekly passes at $4.00 per seat
Custom app logo, branding & UI
Annual agreements only
BUY NOW
Learn more
compare plans
add - on support plans
Breakroom Support Plans will help you enhance productivity and resolve issues quickly, so your team can de-risk your project and minimize downtime.
Premium Support
$60,000
Ticketed support with a response time of 12, 24 and 48 hours based on the priority of the ticket.
Relationship Manager
Six days of Project Management Support
Fifty active regions
BUY NOW
Learn more
Priority Support
$120,000
Ticketed support with a response time of 8, 12 and 24 hours based on the priority of the ticket.
Vanity URL
Advanced Analytics
Twelve days of Project Management Support
BUY NOW
Learn more
Customer Success Plan
$240,000
Ticketed support with a response time of 4, 8 and 12 hours based on the priority of the ticket.
Emergency 2-hour response time
Single Sign on
Unlimited developer seats and regions
BUY NOW
Learn more
* You must have at least one subscription to purchase these support plans.
Professional Services
We provide a variety of services to customize your world, develop a feature or live event support for the users of your world. These are not a part of your subscription and will be charged separately. Please contact our sales team for more information on these.
Contact Sales
FAQ
What are seats?
Seats represent the number of users who can access your virtual world. You can add more seats if you need them, up to the maximum number allowed by your subscription plan. Weekly Passes are exempt from this limit.
What support do you offer?
Every plan comes with basic ticketed support with a 48 hour first response time; if you require priority support, you can purchase one of our add-on support plans detailed above under the Add-on Support section. We also provide a variety of professional services to build custom content for your world; for more information on this please contact our Sales team.
What is World Stream?
World Stream allows users to stream your world from our cloud servers to any supported browser. As part of your subscription plan, you will receive a certain number of World Stream minutes each month. You can also purchase additional minutes at any time. (Note: World Stream minutes for annual plans are added to your account in lump sum instead of being allocated monthly.)
What are Weekly Passes?
Weekly Passes allow you to add an unlimited number of temporary seats to your subscription. Weekly Passes expire seven days from their start date, making them an ideal and flexible solution for hosting large events.
Is this is a self service platform?
Yes it is a self service platform, however, you can purchase our professional services to customise your world, develop a feature or get live event support for your users in world. Please contact our Sales team for more information.
What types of payment do you accept?
We accept all credit cards and bank transfers.
Can I upgrade or downgrade my subscription?
Yes, you can change your subscription plan via the Breakroom Dashboard or you can contact our Sales team.
What is a "world"?
When you purchase a Breakroom subscription, we give you access to your own standalone virtual area, or world. Your world consists of regions where you can host your private events. For information on worlds, regions and more, please see https://docs.breakroom.tech/.
What do you mean by pre-allocation of world stream?
Pre-allocation means we start the servers and have them running in advance before your event begins. This is useful when you are hosting a large event, so your users don't have to wait for a server to be started and allocating which can take several minutes. For pre-allocation, the cost is the same as world stream, per user/per minute whether it's being used or not.
Can I change my subscription from monthly to annual?
Yes, you can change your subscription plan via the Breakroom Dashboard or you can contact our Sales team.
Description
Essential
Per Seat Cost
Cost per seat per month. Extra seats will be charged at this rate.
$
Seats
Seats represent the number of users who can access your virtual world. You can add more seats if you need them, up to the maximum number allowed by your subscription plan. Weekly Passes are exempt from this limit.
10
Maximum Addon Seats
The maximum number of seats that can be added to your subscription. If you need more seats, you'll need to upgrade your subscription plan. Weekly Passes do not count toward this limit.
Not Available
Weekly Pass
Weekly Passes allow you to add an unlimited number of temporary seats to your subscription. Weekly Passes expire seven days from their start date, making them an ideal and flexible solution for hosting large events.
Not Available
Developer Seats
Developer seats can be used to upload custom content to your world. You can tag any seat as a Developer. Assigning seats the Developer role will not impact the number of seats available under your subscription plan.
0
Number Of Active Regions
Your Breakroom world can contain multiple regions, or areas designed to help you host virtual events and meetings. Each subscription plan includes a maximum number of regions that can be active and accessible at the same time.
2
Analytics Dashboard
Our Basic Analytics Dashboard allows you to track the number of user visits to your world and its regions during a selected time period, the number of user sessions, and average usage time. Advanced analytics are available for Priority Support and Customer Success Plan subscribers.
Basic
Customization
Customization options allow you to personalize your Breakroom experience. Depending on your subscription plan you can import your logo, customize virtual scenes and add them as regions, add a login splash screen, or make changes to the user interface.
Not Available
Eventbrite Integration
If you use Eventbrite to register participants for a virtual event, we can automatically create a Breakroom account for each ticketholder by linking your Eventbrite account to your world. Each ticketholder will require a seat in order to attend.
Not Available
Ticketed Support
Ticketed support is available on all plans with an indicated response time. For advanced support, please purchase one of our Addon Support Plans. Please note: The time listed is for the initial response.
48 hours response time
Built-in Marketplace
Breakroom offers access to a built-in virtual marketplace with more than a million items (such as avatar components, games, etc.) that your users can purchase for use in your world. You can filter the content displayed in the Shop to your specifications. You can also upload your own content to sell. (Note: You will need a Developer seat to upload content, subject to creator EULA.)
Yes
Video Fair usage policy
As part of your Breakroom subscription, users have access to audio and video conferencing tools and screenshare functionality. Each plan allows for a maximum number of video conferencing minutes. You may request additional minutes at any time, as long as the Fair Usage policy is not abused.
12,000
World Stream Minutes
World Stream allows users to stream your world from our cloud servers to any supported browser (currently Chrome, Edge, and Firefox). As part of your subscription plan, you will receive a certain number of World Stream minutes each month. You can also purchase additional minutes at any time. (Note: World Stream minutes for annual plans are added to your account in lump sum instead of being allocated monthly.)
600
Description
Basic
Per Seat Cost
Cost per seat per month. Extra seats will be charged at this rate.
$
Seats
Seats represent the number of users who can access your virtual world. You can add more seats if you need them, up to the maximum number allowed by your subscription plan. Weekly Passes are exempt from this limit.
25
Maximum Addon Seats
The maximum number of seats that can be added to your subscription. If you need more seats, you'll need to upgrade your subscription plan. Weekly Passes do not count toward this limit.
Not Available
Weekly Pass
Weekly Passes allow you to add an unlimited number of temporary seats to your subscription. Weekly Passes expire seven days from their start date, making them an ideal and flexible solution for hosting large events.
Not Available
Developer Seats
Developer seats can be used to upload custom content to your world. You can tag any seat as a Developer. Assigning seats the Developer role will not impact the number of seats available under your subscription plan.
1
Number Of Active Regions
Your Breakroom world can contain multiple regions, or areas designed to help you host virtual events and meetings. Each subscription plan includes a maximum number of regions that can be active and accessible at the same time.
5
Analytics Dashboard
Our Basic Analytics Dashboard allows you to track the number of user visits to your world and its regions during a selected time period, the number of user sessions, and average usage time. Advanced analytics are available for Priority Support and Customer Success Plan subscribers.
Basic
Customization
Customization options allow you to personalize your Breakroom experience. Depending on your subscription plan you can import your logo, customize virtual scenes and add them as regions, add a login splash screen, or make changes to the user interface.
Not Available
Eventbrite Integration
If you use Eventbrite to register participants for a virtual event, we can automatically create a Breakroom account for each ticketholder by linking your Eventbrite account to your world. Each ticketholder will require a seat in order to attend.
Not Available
Ticketed Support
Ticketed support is available on all plans with an indicated response time. For advanced support, please purchase one of our Addon Support Plans. Please note: The time listed is for the initial response.
48 hours response time
Built-in Marketplace
Breakroom offers access to a built-in virtual marketplace with more than a million items (such as avatar components, games, etc.) that your users can purchase for use in your world. You can filter the content displayed in the Shop to your specifications. You can also upload your own content to sell. (Note: You will need a Developer seat to upload content, subject to creator EULA.)
Yes
Video Fair usage policy
As part of your Breakroom subscription, users have access to audio and video conferencing tools and screenshare functionality. Each plan allows for a maximum number of video conferencing minutes. You may request additional minutes at any time, as long as the Fair Usage policy is not abused.
30,000
World Stream Minutes
World Stream allows users to stream your world from our cloud servers to any supported browser (currently Chrome, Edge, and Firefox). As part of your subscription plan, you will receive a certain number of World Stream minutes each month. You can also purchase additional minutes at any time. (Note: World Stream minutes for annual plans are added to your account in lump sum instead of being allocated monthly.)
1,500
Description
Team
Per Seat Cost
Cost per seat per month. Extra seats will be charged at this rate.
$
Seats
Seats represent the number of users who can access your virtual world. You can add more seats if you need them, up to the maximum number allowed by your subscription plan. Weekly Passes are exempt from this limit.
50
Maximum Addon Seats
The maximum number of seats that can be added to your subscription. If you need more seats, you'll need to upgrade your subscription plan. Weekly Passes do not count toward this limit.
Not Available
Weekly Pass
Weekly Passes allow you to add an unlimited number of temporary seats to your subscription. Weekly Passes expire seven days from their start date, making them an ideal and flexible solution for hosting large events.
Not Available
Developer Seats
Developer seats can be used to upload custom content to your world. You can tag any seat as a Developer. Assigning seats the Developer role will not impact the number of seats available under your subscription plan.
1
Number Of Active Regions
Your Breakroom world can contain multiple regions, or areas designed to help you host virtual events and meetings. Each subscription plan includes a maximum number of regions that can be active and accessible at the same time.
10
Analytics Dashboard
Our Basic Analytics Dashboard allows you to track the number of user visits to your world and its regions during a selected time period, the number of user sessions, and average usage time. Advanced analytics are available for Priority Support and Customer Success Plan subscribers.
Basic
Customization
Customization options allow you to personalize your Breakroom experience. Depending on your subscription plan you can import your logo, customize virtual scenes and add them as regions, add a login splash screen, or make changes to the user interface.
Not Available
Eventbrite Integration
If you use Eventbrite to register participants for a virtual event, we can automatically create a Breakroom account for each ticketholder by linking your Eventbrite account to your world. Each ticketholder will require a seat in order to attend.
Not Available
Ticketed Support
Ticketed support is available on all plans with an indicated response time. For advanced support, please purchase one of our Addon Support Plans. Please note: The time listed is for the initial response.
48 hours response time
Built-in Marketplace
Breakroom offers access to a built-in virtual marketplace with more than a million items (such as avatar components, games, etc.) that your users can purchase for use in your world. You can filter the content displayed in the Shop to your specifications. You can also upload your own content to sell. (Note: You will need a Developer seat to upload content, subject to creator EULA.)
Yes
Video Fair usage policy
As part of your Breakroom subscription, users have access to audio and video conferencing tools and screenshare functionality. Each plan allows for a maximum number of video conferencing minutes. You may request additional minutes at any time, as long as the Fair Usage policy is not abused.
60,000
World Stream Minutes
World Stream allows users to stream your world from our cloud servers to any supported browser (currently Chrome, Edge, and Firefox). As part of your subscription plan, you will receive a certain number of World Stream minutes each month. You can also purchase additional minutes at any time. (Note: World Stream minutes for annual plans are added to your account in lump sum instead of being allocated monthly.)
3,000
Description
Essential
Per Seat Cost
Cost per seat per month. Extra seats will be charged at this rate.
$
Seats
Seats represent the number of users who can access your virtual world. You can add more seats if you need them, up to the maximum number allowed by your subscription plan. Weekly Passes are exempt from this limit.
10
Maximum Addon Seats
The maximum number of seats that can be added to your subscription. If you need more seats, you'll need to upgrade your subscription plan. Weekly Passes do not count toward this limit.
Not Available
Weekly Pass
Weekly Passes allow you to add an unlimited number of temporary seats to your subscription. Weekly Passes expire seven days from their start date, making them an ideal and flexible solution for hosting large events.
Not Available
Developer Seats
Developer seats can be used to upload custom content to your world. You can tag any seat as a Developer. Assigning seats the Developer role will not impact the number of seats available under your subscription plan.
0
Number Of Active Regions
Your Breakroom world can contain multiple regions, or areas designed to help you host virtual events and meetings. Each subscription plan includes a maximum number of regions that can be active and accessible at the same time.
2
Analytics Dashboard
Our Basic Analytics Dashboard allows you to track the number of user visits to your world and its regions during a selected time period, the number of user sessions, and average usage time. Advanced analytics are available for Priority Support and Customer Success Plan subscribers.
Basic
Customization
Customization options allow you to personalize your Breakroom experience. Depending on your subscription plan you can import your logo, customize virtual scenes and add them as regions, add a login splash screen, or make changes to the user interface.
Not Available
Eventbrite Integration
If you use Eventbrite to register participants for a virtual event, we can automatically create a Breakroom account for each ticketholder by linking your Eventbrite account to your world. Each ticketholder will require a seat in order to attend.
Not Available
Ticketed Support
Ticketed support is available on all plans with an indicated response time. For advanced support, please purchase one of our Addon Support Plans. Please note: The time listed is for the initial response.
48 hours response time
Built-in Marketplace
Breakroom offers access to a built-in virtual marketplace with more than a million items (such as avatar components, games, etc.) that your users can purchase for use in your world. You can filter the content displayed in the Shop to your specifications. You can also upload your own content to sell. (Note: You will need a Developer seat to upload content, subject to creator EULA.)
Yes
Video Fair usage policy
As part of your Breakroom subscription, users have access to audio and video conferencing tools and screenshare functionality. Each plan allows for a maximum number of video conferencing minutes. You may request additional minutes at any time, as long as the Fair Usage policy is not abused.
144,000
World Stream Minutes
World Stream allows users to stream your world from our cloud servers to any supported browser (currently Chrome, Edge, and Firefox). As part of your subscription plan, you will receive a certain number of World Stream minutes each month. You can also purchase additional minutes at any time. (Note: World Stream minutes for annual plans are added to your account in lump sum instead of being allocated monthly.)
7,200
Description
Basic
Per Seat Cost
Cost per seat per month. Extra seats will be charged at this rate.
$
Seats
Seats represent the number of users who can access your virtual world. You can add more seats if you need them, up to the maximum number allowed by your subscription plan. Weekly Passes are exempt from this limit.
25
Maximum Addon Seats
The maximum number of seats that can be added to your subscription. If you need more seats, you'll need to upgrade your subscription plan. Weekly Passes do not count toward this limit.
Not Available
Weekly Pass
Weekly Passes allow you to add an unlimited number of temporary seats to your subscription. Weekly Passes expire seven days from their start date, making them an ideal and flexible solution for hosting large events.
Not Available
Developer Seats
Developer seats can be used to upload custom content to your world. You can tag any seat as a Developer. Assigning seats the Developer role will not impact the number of seats available under your subscription plan.
1
Number Of Active Regions
Your Breakroom world can contain multiple regions, or areas designed to help you host virtual events and meetings. Each subscription plan includes a maximum number of regions that can be active and accessible at the same time.
5
Analytics Dashboard
Our Basic Analytics Dashboard allows you to track the number of user visits to your world and its regions during a selected time period, the number of user sessions, and average usage time. Advanced analytics are available for Priority Support and Customer Success Plan subscribers.
Basic
Customization
Customization options allow you to personalize your Breakroom experience. Depending on your subscription plan you can import your logo, customize virtual scenes and add them as regions, add a login splash screen, or make changes to the user interface.
Not Available
Eventbrite Integration
If you use Eventbrite to register participants for a virtual event, we can automatically create a Breakroom account for each ticketholder by linking your Eventbrite account to your world. Each ticketholder will require a seat in order to attend.
Not Available
Ticketed Support
Ticketed support is available on all plans with an indicated response time. For advanced support, please purchase one of our Addon Support Plans. Please note: The time listed is for the initial response.
48 hours response time
Built-in Marketplace
Breakroom offers access to a built-in virtual marketplace with more than a million items (such as avatar components, games, etc.) that your users can purchase for use in your world. You can filter the content displayed in the Shop to your specifications. You can also upload your own content to sell. (Note: You will need a Developer seat to upload content, subject to creator EULA.)
Yes
Video Fair usage policy
As part of your Breakroom subscription, users have access to audio and video conferencing tools and screenshare functionality. Each plan allows for a maximum number of video conferencing minutes. You may request additional minutes at any time, as long as the Fair Usage policy is not abused.
360,000
World Stream Minutes
World Stream allows users to stream your world from our cloud servers to any supported browser (currently Chrome, Edge, and Firefox). As part of your subscription plan, you will receive a certain number of World Stream minutes each month. You can also purchase additional minutes at any time. (Note: World Stream minutes for annual plans are added to your account in lump sum instead of being allocated monthly.)
18,000
Description
Team
Per Seat Cost
Cost per seat per month. Extra seats will be charged at this rate.
$
Seats
Seats represent the number of users who can access your virtual world. You can add more seats if you need them, up to the maximum number allowed by your subscription plan. Weekly Passes are exempt from this limit.
50
Maximum Addon Seats
The maximum number of seats that can be added to your subscription. If you need more seats, you'll need to upgrade your subscription plan. Weekly Passes do not count toward this limit.
Not Available
Weekly Pass
Weekly Passes allow you to add an unlimited number of temporary seats to your subscription. Weekly Passes expire seven days from their start date, making them an ideal and flexible solution for hosting large events.
Not Available
Developer Seats
Developer seats can be used to upload custom content to your world. You can tag any seat as a Developer. Assigning seats the Developer role will not impact the number of seats available under your subscription plan.
1
Number Of Active Regions
Your Breakroom world can contain multiple regions, or areas designed to help you host virtual events and meetings. Each subscription plan includes a maximum number of regions that can be active and accessible at the same time.
10
Analytics Dashboard
Our Basic Analytics Dashboard allows you to track the number of user visits to your world and its regions during a selected time period, the number of user sessions, and average usage time. Advanced analytics are available for Priority Support and Customer Success Plan subscribers.
Basic
Customization
Customization options allow you to personalize your Breakroom experience. Depending on your subscription plan you can import your logo, customize virtual scenes and add them as regions, add a login splash screen, or make changes to the user interface.
Not Available
Eventbrite Integration
If you use Eventbrite to register participants for a virtual event, we can automatically create a Breakroom account for each ticketholder by linking your Eventbrite account to your world. Each ticketholder will require a seat in order to attend.
Not Available
Ticketed Support
Ticketed support is available on all plans with an indicated response time. For advanced support, please purchase one of our Addon Support Plans. Please note: The time listed is for the initial response.
48 hours response time
Built-in Marketplace
Breakroom offers access to a built-in virtual marketplace with more than a million items (such as avatar components, games, etc.) that your users can purchase for use in your world. You can filter the content displayed in the Shop to your specifications. You can also upload your own content to sell. (Note: You will need a Developer seat to upload content, subject to creator EULA.)
Yes
Video Fair usage policy
As part of your Breakroom subscription, users have access to audio and video conferencing tools and screenshare functionality. Each plan allows for a maximum number of video conferencing minutes. You may request additional minutes at any time, as long as the Fair Usage policy is not abused.
720,000
World Stream Minutes
World Stream allows users to stream your world from our cloud servers to any supported browser (currently Chrome, Edge, and Firefox). As part of your subscription plan, you will receive a certain number of World Stream minutes each month. You can also purchase additional minutes at any time. (Note: World Stream minutes for annual plans are added to your account in lump sum instead of being allocated monthly.)
36,000
Description
Professional
Per Seat Cost
Cost per seat per month. Extra seats will be charged at this rate.
$
Seats
Seats represent the number of users who can access your virtual world. You can add more seats if you need them, up to the maximum number allowed by your subscription plan. Weekly Passes are exempt from this limit.
250
Maximum Addon Seats
The maximum number of seats that can be added to your subscription. If you need more seats, you'll need to upgrade your subscription plan. Weekly Passes do not count toward this limit.
Not Available
Weekly Pass
Weekly Passes allow you to add an unlimited number of temporary seats to your subscription. Weekly Passes expire seven days from their start date, making them an ideal and flexible solution for hosting large events.
Not Available
Developer Seats
Developer seats can be used to upload custom content to your world. You can tag any seat as a Developer. Assigning seats the Developer role will not impact the number of seats available under your subscription plan.
1
Number Of Active Regions
Your Breakroom world can contain multiple regions, or areas designed to help you host virtual events and meetings. Each subscription plan includes a maximum number of regions that can be active and accessible at the same time.
50
Analytics Dashboard
Our Basic Analytics Dashboard allows you to track the number of user visits to your world and its regions during a selected time period, the number of user sessions, and average usage time. Advanced analytics are available for Priority Support and Customer Success Plan subscribers.
Basic
Customization
Customization options allow you to personalize your Breakroom experience. Depending on your subscription plan you can import your logo, customize virtual scenes and add them as regions, add a login splash screen, or make changes to the user interface.
Not Available
Eventbrite Integration
If you use Eventbrite to register participants for a virtual event, we can automatically create a Breakroom account for each ticketholder by linking your Eventbrite account to your world. Each ticketholder will require a seat in order to attend.
Not Available
Ticketed Support
Ticketed support is available on all plans with an indicated response time. For advanced support, please purchase one of our Addon Support Plans. Please note: The time listed is for the initial response.
48 hours response time
Built-in Marketplace
Breakroom offers access to a built-in virtual marketplace with more than a million items (such as avatar components, games, etc.) that your users can purchase for use in your world. You can filter the content displayed in the Shop to your specifications. You can also upload your own content to sell. (Note: You will need a Developer seat to upload content, subject to creator EULA.)
Yes
Video Fair usage policy
As part of your Breakroom subscription, users have access to audio and video conferencing tools and screenshare functionality. Each plan allows for a maximum number of video conferencing minutes. You may request additional minutes at any time, as long as the Fair Usage policy is not abused.
3,600,000
World Stream Minutes
World Stream allows users to stream your world from our cloud servers to any supported browser (currently Chrome, Edge, and Firefox). As part of your subscription plan, you will receive a certain number of World Stream minutes each month. You can also purchase additional minutes at any time. (Note: World Stream minutes for annual plans are added to your account in lump sum instead of being allocated monthly.)
180,000
Description
Enterprise
Per Seat Cost
Cost per seat per month. Extra seats will be charged at this rate.
$
Seats
Seats represent the number of users who can access your virtual world. You can add more seats if you need them, up to the maximum number allowed by your subscription plan. Weekly Passes are exempt from this limit.
1000
Maximum Addon Seats
The maximum number of seats that can be added to your subscription. If you need more seats, you'll need to upgrade your subscription plan. Weekly Passes do not count toward this limit.
Not Available
Weekly Pass
Weekly Passes allow you to add an unlimited number of temporary seats to your subscription. Weekly Passes expire seven days from their start date, making them an ideal and flexible solution for hosting large events.
Not Available
Developer Seats
Developer seats can be used to upload custom content to your world. You can tag any seat as a Developer. Assigning seats the Developer role will not impact the number of seats available under your subscription plan.
1
Number Of Active Regions
Your Breakroom world can contain multiple regions, or areas designed to help you host virtual events and meetings. Each subscription plan includes a maximum number of regions that can be active and accessible at the same time.
200
Analytics Dashboard
Our Basic Analytics Dashboard allows you to track the number of user visits to your world and its regions during a selected time period, the number of user sessions, and average usage time. Advanced analytics are available for Priority Support and Customer Success Plan subscribers.
Basic
Customization
Customization options allow you to personalize your Breakroom experience. Depending on your subscription plan you can import your logo, customize virtual scenes and add them as regions, add a login splash screen, or make changes to the user interface.
Not Available
Eventbrite Integration
If you use Eventbrite to register participants for a virtual event, we can automatically create a Breakroom account for each ticketholder by linking your Eventbrite account to your world. Each ticketholder will require a seat in order to attend.
Not Available
Ticketed Support
Ticketed support is available on all plans with an indicated response time. For advanced support, please purchase one of our Addon Support Plans. Please note: The time listed is for the initial response.
48 hours response time
Built-in Marketplace
Breakroom offers access to a built-in virtual marketplace with more than a million items (such as avatar components, games, etc.) that your users can purchase for use in your world. You can filter the content displayed in the Shop to your specifications. You can also upload your own content to sell. (Note: You will need a Developer seat to upload content, subject to creator EULA.)
Yes
Video Fair usage policy
As part of your Breakroom subscription, users have access to audio and video conferencing tools and screenshare functionality. Each plan allows for a maximum number of video conferencing minutes. You may request additional minutes at any time, as long as the Fair Usage policy is not abused.
14,400,000
World Stream Minutes
World Stream allows users to stream your world from our cloud servers to any supported browser (currently Chrome, Edge, and Firefox). As part of your subscription plan, you will receive a certain number of World Stream minutes each month. You can also purchase additional minutes at any time. (Note: World Stream minutes for annual plans are added to your account in lump sum instead of being allocated monthly.)
720,000
Description
PREMIUM SUPPORT
PRIORITY SUPPORT
CUSTOMER SUCCESS PLAN
Ticketed support
Our support team addresses customer concerns in order of assigned priority. Support tickets can be marked as high, medium, or normal priority. Response times for each category vary according to support plan tier.
12/24/48 hrs
8/12/24 hrs
4/8/12 hrs
Emergency 2 hour response
If you run into an emergency situation, a member of our support team will be ready to chat with you online or give you a call within two hours.
Not Available
Not Available
Yes
Developer Seats
Developer seats can be used to upload custom content to your world. You can tag any seat as a Developer. Assigning seats the Developer role will not impact the number of seats available under your subscription plan.
1
5
Unlimited
Number of Active regions
Your Breakroom world can contain multiple regions, or areas designed to help you host virtual events and meetings. Each subscription plan includes a maximum number of regions that can be active and accessible at the same time.
50
Unlimited
Unlimited
Custom URL / Vanity URL
Vanity URLs allow you to personalize your domain name on our server in order to showcase your organization or brand. (For example, YourWorld.Sine.Space.) With the Custom URL feature, you can link Breakroom to a domain that you own.
Not Available
Vanity URL
Custom and Vanity URL
Advanced analytics dashboard
Our Advanced Analytics Dashboard helps you capture user engagement data, allowing you to build on the basic user analytics package provided with our subscription plans. You can track how users interact with the browsers and video components displayed in your world (note: this feature is compatible only with components provided by Sine Wave Entertainment, and not third parties). Detailed activity breakdowns include which regions your users visit (as well as any tracking zones you specify within those regions), how users interact with quests, how they choose to customize their avatars, how they socialize and chat, and how many audio, video, and streaming minutes they use. Analytics and customization options coming soon.
Not Available
Yes
Yes and Including customization option
SAML-based single sign-on (SSO)
Breakroom can integrate with your existing corporate accounts by using SAML-based SSO, giving your users access to your virtual world with one simple, secure login.
Not Available
Not Available
Yes
Prioritized Platform Bug Handling
If you encounter a bug that affects the performance of your world or your content uploads, we will evaluate its severity and address it on a priority basis.
Not Available
Yes
Yes
Relationship Manager
Your relationship manager pursues issues and project related tasks from submission to resolution, and maintains a clear line of communication so you're always up to speed on your in-world projects.
Yes
Yes
Yes
Quarterly Service Review
Each quarter a senior manager will spend two days reviewing your project in-depth, and then deliver a comprehensive report with recommendations and best practice guidance. These review sessions give us the opportunity to remain familiar with your user case, team, and workflow, which helps us set you up for success.
Not Available
Not Available
Yes
Customer Success Manager
Customer success manager are expert in virtual events and meetings, and can provide best-practices, guidance and act as your advocate in Breakroom; ensuring that you have everything you need to stay productive. They have an in-depth understanding of your business and coordinates Breakroom resources to support you in realizing your goals.
Not Available
Not Available
Yes
Project Management Support
Your project manager will advise you on custom content development, best practices and assist you with additional features. The days can also be used for training.
6 days
12 days
24 days
Annual
$60,000
Annual agreements only
$120,000
Annual agreements only
$240,000
Annual agreements only
First name*
Last name*
Work email address*
Company name*
Phone (please include country code)
REQUEST SUBMITTED
Thank you. We will get back to you as soon as possible.
CLOSE